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Setup Text Messaging

Quick and Easy setup

Opting In

The most important rule to remember when sending SMS text messages is to first ask and receive permission from each recipient to whom you intend to send text messages. This is referred to as an “opt-in process.” We’ve made the process simple by developing a number of features designed to automate and manage the opt-in process.

All individuals need to opt-in to continue to receive SMS text messages from you.

The opt-in process for imported data is automatic and only takes two steps to get started.

  1. Alert your recipients that you are implementing a new service that allows them to receive important information from you via SMS text messages.

  2. Each new SMS number will automatically receive an SMS text message within 24 hours, during daytime hours, with a request to opt-in to continue receiving messages from you.

When alerting your recipients about your new SMS system, simply inform them that they will be receiving an SMS message inviting them to opt into your notification service. You may use the example message below to inform your community members.

Every new SMS number you import in the future will also automatically receive an opt-in message. Recipients simply reply to the message with one of the appropriate key words ("SUBSCRIBE", "OPTIN", or "OPT IN")


Sample Email Communication to Families Regarding the Opt-In Process

You may use the following message to notify your recipients of your SMS Text messaging system. It's important that you make sure your recipients are notified of the upcoming opt-in message before you import their SMS data. The following information can be sent via a letter, newsletter, or posted on your web site in order to inform recipients of the process and encourage them to opt-in.



The South San Francisco Unified School District (or use your school name) uses the SchoolMessenger notification service to send important information to families through phone calls, emails, and text messages.

To comply with wireless carrier requirements and protect against unsolicited text messages, you may receive an SMS message to the wireless cell phone number that the district has on file requesting that you opt in to receive important information from the district via SMS text message.

The message you receive will be similar to the following:

"SSFUSD ISD alerts. Reply Y for aprx 5 msgs/mo. Txt HELP 4 info. Msg&data rates may apply. Visit"

So that you can continue to receive these important messages from your student’s school district, we encourage you to reply with "Y" or "Yes" or "OPTIN" when you receive such a verification message.

To opt out of all text messages from SchoolMessenger, visit or reply with STOP to the opt-in message that you receive. If you opt in, but decide to opt out later on, you may also reply "STOP" to any message or send "STOP" to 68453.

The school district does not pay for text message charges that may be incurred by you for sending or receiving text messages. Check with your wireless carrier for possible charges.



Important: The wireless carriers have strict requirements regarding the content of the opt-in message and specific text which must be included. In order to comply with these requirements, the opt-in message may not be modified in any way other than the school or district name. The approximate frequency of messages must be included as well as a notice regarding possible message and data rates that could be incurred by a recipient who receives or sends text messages.

Note: SchoolMessenger does not charge any message fees to recipients, however wireless carriers typically do.

Note: By messaging the system's short code with one of the SMS keywords, a recipient can subscribe to or unsubscribe from SMS text messages at any time.