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Infinite Campus Support

Providing the support you need, when you need it.


You have many options to get support when you have a question about Infinite Campus.

Here are the quickest and easiest ways to get support:

  1. Ask a coworker. 
    Coworkers are a wealth of knowledge for all sorts of information, including Infinite Campus.
  2. Check the Campus Community.
    Infinite Campus is used by over 2,000 districts in nearly every state. You can find answers on thousands of issues in this easy-to-search online forum for Infinite Campus users.
  3. Ask the District Instructional Technologist
    Your District Instructional Technologist is always ready to help you find the answers you need. Reach out directly by sending an email to
  4. Check the SSFUSD Knowledge Base
    The SSFUSD Knowledge Base has help guides and curated instructional material on many apps and programs used.
  5. Take advantage of our Infinite Campus University membership.
    You can dive deeper with classes, webinars, and more. Please see below:


Infinite Campus University

To log in or create an ICU account, go to Campus Passport and register for any or all courses.


Study Guides

Infinite Campus' Knowledge Base contains several useful study guides, which cover in-depth various areas and functions that teachers and staff use.  


Core Course Webinars

Core course webinars are a great opportunity to learn how current and new features and modules function. Topics include Census, Report Card and Transcript Template Creation, Ad Hoc, and Data Analysis. A variety of topics are offered seasonally such as Scheduling, Posting of Grades and Transcripts.